# Dropbox Sign in April 2020: incidents, uptime and changes

> Dropbox Sign in April 2020: 3 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 3 (major/critical: 0) · Maintenance: 4
- By vendor impact label: minor 2, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.60% free of any incident; outage time 0 min, incident time 2 h 49 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2020](https://rewindex.com/company/dropbox-sign/2020/03.md) · Next: [May 2020](https://rewindex.com/company/dropbox-sign/2020/05.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Document history is slow to update](https://rewindex.com/company/dropbox-sign/incidents/82p253cxmj0j.md) | minor | 2020-04-01 20:38 UTC | 2020-04-01 23:02 UTC | 2.4 h | resolved |
| [Delays in document processing](https://rewindex.com/company/dropbox-sign/incidents/ycktdj59cqdp.md) | minor | 2020-04-21 16:19 UTC | 2020-04-21 16:44 UTC | 25 min | resolved |
| [Delayed Document & Upload Processing](https://rewindex.com/company/dropbox-sign/incidents/2phc6nc7vctg.md) | none | 2020-04-23 14:47 UTC | 2020-04-23 20:29 UTC | 5.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/gvl6jymwvnrz.md) | maintenance | 2020-04-02 17:00 UTC | 2020-04-02 21:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/x0rs2hc0t96s.md) | maintenance | 2020-04-16 18:00 UTC | 2020-04-16 19:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.8 Push Upgrade](https://rewindex.com/company/dropbox-sign/incidents/bhhh80rpqchl.md) | maintenance | 2020-04-22 12:00 UTC | 2020-04-22 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/65zjmd830kf0.md) | maintenance | 2020-04-22 17:00 UTC | 2020-04-22 18:00 UTC | 1.0 h | resolved |

## Cite this

Dropbox Sign posted 3 status incidents in April 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2020/04
- Citation: Dropbox Sign, “Dropbox Sign in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2020/04 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in April 2020 (2020-04-01)](https://rewindex.com/company/dropbox-sign/2020/04)`


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Canonical: https://rewindex.com/company/dropbox-sign/2020/04 · Markdown: https://rewindex.com/company/dropbox-sign/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:21.616Z