# Dremio: Intermittent engine failure in Dremio Cloud (US)

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-12-17 16:56 UTC · Resolved: 2024-12-17 19:01 UTC · Duration: 2.1 h
- Updates: 8 · Affected components: Dremio Cloud - US, Dremio Cloud - US - Site Availability
- [Vendor status page: https://stspg.io/wsxj4tttb5hc](https://stspg.io/wsxj4tttb5hc)
- [Company: Dremio](https://rewindex.com/company/dremio.md)

## Timeline of updates

- **investigating** 2024-12-17 16:56 UTC: We are currently investigating an issue impacting engines within Dremio Cloud (US) that are causing them to shutdown while queries are in progress. We will provide another update within 30 minutes.
- **identified** 2024-12-17 17:27 UTC: We have identified the issue impacting engine stability within Dremio Cloud (US). We are working to mitigate this issue. We will provide another update within the next 30 minutes.
- **identified** 2024-12-17 18:01 UTC: We have identified the issue impacting engine stability within Dremio Cloud (US). We are continuing to work to mitigate this issue. We will provide another update within the next 30 minutes.
- **identified** 2024-12-17 18:42 UTC: We are in the process of mitigating the issue. More updates will be provided in 30 minutes.
- **identified** 2024-12-17 18:52 UTC: We have identified the issue impacting engine stability within Dremio Cloud (US). We have applied changes to our infrastructure and are working on recovering services. We will provide another update within the next 30 minutes.
- **identified** 2024-12-17 18:54 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2024-12-17 18:58 UTC: We have mitigated the issue impacting engine stability within Dremio Cloud (US) and are continuing to monitor the recovery of customer engines. We apologize for any inconvenience caused.
- **resolved** 2024-12-17 19:01 UTC: We have mitigated the issue impacting engine stability within Dremio Cloud (US) and have seen successful recovery of customer engines. We apologize for any inconvenience caused and will publish a post-mortem for this incident in the coming days.


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Canonical: https://rewindex.com/company/dremio/incidents/y4647hdw2mmt · Markdown: https://rewindex.com/company/dremio/incidents/y4647hdw2mmt.md · JSON: https://rewindex.com/api/v1/companies/dremio/incidents/y4647hdw2mmt · Generated 2026-10-18T12:23:18.700Z