# Drata: MSSP / Multi-Instance Management Client List Unavailable

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-19 18:43 UTC · Resolved: 2026-09-19 20:19 UTC · Duration: 1.6 h
- Updates: 4
- [Vendor status page: https://stspg.io/zlq6ts3f0dqc](https://stspg.io/zlq6ts3f0dqc)
- [Company: Drata](https://rewindex.com/company/drata.md)

## Timeline of updates

- **investigating** 2026-09-19 18:43 UTC: We are currently investigating this issue.
- **investigating** 2026-09-19 18:48 UTC: We've identified the cause of the issue preventing MSSP / Multi-Instance Management users from loading their client list. A fix is in progress. All other Drata functionality, including core compliance monitoring, is unaffected.
- **investigating** 2026-09-19 20:18 UTC: This incident is resolved. MSSP / Multi-Instance Management Client services are now operational.
- **resolved** 2026-09-19 20:19 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/drata/incidents/rhlxm6rg3pc7 · Markdown: https://rewindex.com/company/drata/incidents/rhlxm6rg3pc7.md · JSON: https://rewindex.com/api/v1/companies/drata/incidents/rhlxm6rg3pc7 · Generated 2026-10-18T11:34:33.255Z