# Drata: Completed Security Trainings Not Reflected Properly in Personnel Records

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-28 17:09 UTC · Resolved: 2026-05-04 19:19 UTC · Duration: 6 d
- Updates: 3
- [Vendor status page: https://stspg.io/f2cqmnm9vdb1](https://stspg.io/f2cqmnm9vdb1)
- [Company: Drata](https://rewindex.com/company/drata.md)

## Summary

Drata reported a major incident where completed Security Awareness Trainings were not properly reflected in Personnel Records, starting 2026-04-28 17:09 UTC and lasting 6 days 2 h. Drata mitigated the issue and resolved it at 2026-05-04 19:19 UTC after syncing trainings and updating corresponding compliance checks. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-28 17:09 UTC: Our team is currently investigating an issue where completed Security Reviews are not being reflected in Training Records. We will provide updates as they become available.
- **monitoring** 2026-04-28 21:02 UTC: Our team has mitigated issue where Security Awareness Trainings were not properly reflected within Personnel Records right after completion.
- **resolved** 2026-05-04 19:19 UTC: Security Trainings have been properly synced into Drata, and the corresponding compliance checks have been updated accordingly.

## Rewindex changes for this incident

- 2026-04-28 17:09 UTC: [Major incident: Completed Security Trainings Not Reflected Properly in Personnel Records](https://rewindex.com/change/ida3bf9b9d203c7.md)


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Canonical: https://rewindex.com/company/drata/incidents/n4g11zq67v7t · Markdown: https://rewindex.com/company/drata/incidents/n4g11zq67v7t.md · JSON: https://rewindex.com/api/v1/companies/drata/incidents/n4g11zq67v7t · Generated 2026-10-18T11:49:50.834Z