# Drata: Delayed scheduled compliance checks and ticket synchronization in the US region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-08 13:40 UTC · Resolved: 2026-10-09 23:30 UTC · Duration: 34 h
- Updates: 3
- [Vendor status page: https://stspg.io/tq2npvppk6wg](https://stspg.io/tq2npvppk6wg)
- [Company: Drata](https://rewindex.com/company/drata.md)

## Summary

Drata reported a major degradation delaying scheduled compliance checks and ticket synchronization for some US-region customers, including expiration checks, compliance and vendor review reminders, and linked ticket status updates. It started 2026-10-08 13:40 UTC and was resolved 2026-10-09 23:30 UTC, lasting 33 h 49 min. The web application and API remained available; no data loss was reported. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-08 13:40 UTC: We are currently investigating this issue.
- **investigating** 2026-10-08 13:42 UTC: We have identified an issue delaying today’s scheduled compliance checks and ticket synchronization for some customers in our US region. Expiration checks, compliance and vendor review reminders, and linked ticket status updates may be delayed. Our team is working on a fix. The Drata web application and API remain available, and no data loss has been reported. We will share updates as recovery progresses.
- **resolved** 2026-10-09 23:30 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-08 13:40 UTC: [Major incident: Delayed scheduled compliance checks and ticket synchronization in the US region](https://rewindex.com/change/ib2e399cc5ebbfb.md)


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Canonical: https://rewindex.com/company/drata/incidents/jg61qfmw9wrq · Markdown: https://rewindex.com/company/drata/incidents/jg61qfmw9wrq.md · JSON: https://rewindex.com/api/v1/companies/drata/incidents/jg61qfmw9wrq · Generated 2026-10-18T11:45:36.961Z