# Drata: Issues loading Drata sites due to upstream provider outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-18 14:09 UTC · Resolved: 2025-11-18 15:13 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Web Application
- [Vendor status page: https://stspg.io/4lxl792g9sq3](https://stspg.io/4lxl792g9sq3)
- [Company: Drata](https://rewindex.com/company/drata.md)

## Summary

A major Web Application outage affected some customers loading app.drata.com, drata.com and Trust Center pages due to a Cloudflare outage. It started at 2025-11-18 14:09 UTC and lasted 1 h 4 min, resolving at 2025-11-18 15:13 UTC after Cloudflare released a fix that restored functionality. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-18 14:09 UTC: Some customers may experience issues loading app.drata.com, drata.com and Trust Center pages due to the current Cloudflare outage. We are actively monitoring the situation and will keep you updated.
- **resolved** 2025-11-18 15:13 UTC: Our upstream provider, Cloudflare, has released a fix that restored the functionality. This is now resolved.

## Rewindex changes for this incident

- 2025-11-18 14:09 UTC: [Major incident: Issues loading Drata sites due to upstream provider outage](https://rewindex.com/change/i1721cda0128fb6.md)


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Canonical: https://rewindex.com/company/drata/incidents/0hj5b0z1sbmw · Markdown: https://rewindex.com/company/drata/incidents/0hj5b0z1sbmw.md · JSON: https://rewindex.com/api/v1/companies/drata/incidents/0hj5b0z1sbmw · Generated 2026-10-18T11:44:32.363Z