# Drata: Degraded AIQA Performance

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-04 16:22 UTC · Resolved: 2026-06-04 17:29 UTC · Duration: 1.1 h
- Updates: 6
- [Vendor status page: https://stspg.io/5wljhg0t33hn](https://stspg.io/5wljhg0t33hn)
- [Company: Drata](https://rewindex.com/company/drata.md)

## Summary

Drata reported a major incident isolated to AIQA, with elevated errors attributed to degraded performance of an upstream provider. It ran from 2026-06-04 16:22 UTC to 2026-06-04 17:29 UTC, lasting 1 h 7 min. Drata reported that the provider stabilized and a fix was implemented before marking the incident resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-04 16:22 UTC: We are currently investigating this issue.
- **investigating** 2026-06-04 16:24 UTC: We are seeing an elevated number of errors on AIQA related to degraded performance of an upstream provider. The impact is isolated to AIQA. We are monitoring closely and will provide updates as they become available.
- **investigating** 2026-06-04 16:29 UTC: Upstream provider has stablized, and reported the issue has been resolved. The degredaded performance has been eliminated for the last 30 minutes, and is expected to be resolved.
- **identified** 2026-06-04 16:29 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-06-04 16:29 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-06-04 17:29 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-04 16:22 UTC: [Major incident: Degraded AIQA Performance](https://rewindex.com/change/ibb9a03ef09a052.md)


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Canonical: https://rewindex.com/company/drata/incidents/0428xlz132pm · Markdown: https://rewindex.com/company/drata/incidents/0428xlz132pm.md · JSON: https://rewindex.com/api/v1/companies/drata/incidents/0428xlz132pm · Generated 2026-10-18T10:40:53.158Z