# Doppler: Workplace admins, viewers and collaborators unable to login via CLI

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-09-23 17:08 UTC · Resolved: 2021-09-23 19:12 UTC · Duration: 2.1 h
- Updates: 4 · Affected components: API (api.doppler.com)
- [Vendor status page: https://stspg.io/2ptxx6lpgjjr](https://stspg.io/2ptxx6lpgjjr)
- [Company: Doppler](https://rewindex.com/company/doppler.md)

## Summary

Doppler reported a major API incident preventing workplace admins, viewers and collaborators from logging in via CLI. It started at 2021-09-23 17:08 UTC and was resolved at 2021-09-23 19:12 UTC, lasting 2 h 4 min. Doppler fixed an erroneous permission check that blocked lower privilege users from authorizing the CLI. _(machine-written, sol)_
## Timeline of updates

- **identified** 2021-09-23 17:08 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2021-09-23 17:26 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2021-09-23 19:10 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2021-09-23 19:12 UTC: This issue has been resolved. We've fixed an erroneous permission check that disallowed lower privilege users from authorizing the CLI.

## Rewindex changes for this incident

- 2021-09-23 17:08 UTC: [Major incident: Workplace admins, viewers and collaborators unable to login via CLI](https://rewindex.com/change/ie3fcd88d838d6b.md)


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Canonical: https://rewindex.com/company/doppler/incidents/xc29wf7ykq2q · Markdown: https://rewindex.com/company/doppler/incidents/xc29wf7ykq2q.md · JSON: https://rewindex.com/api/v1/companies/doppler/incidents/xc29wf7ykq2q · Generated 2026-10-18T11:32:44.771Z