# Doppler: Background job delays impacting sync, webhook and email delivery

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-20 15:55 UTC · Resolved: 2025-11-20 19:46 UTC · Duration: 3.9 h
- Updates: 4 · Affected components: Integrations - Twilio Rotation, Twilio Rotation, Codefresh, Integrations - Codefresh, Integrations - Render, Render, Integrations - Laravel Forge, Laravel Forge, AWS User Key Rotation, Integrations - AWS User Key Rotation, AWS Parameter Store, Integrations - AWS Parameter Store, Integrations - Splunk, Splunk, Heroku, Integrations - Heroku, Azure Dev Ops, Integrations - Azure Dev Ops, Dashboard (dashboard.doppler.com), AWS MySQL Rotation, Integrations - AWS MySQL Rotation, AWS IAM Dynamic Secrets, Integrations - AWS IAM Dynamic Secrets, Integrations - Vercel, Vercel, AWS Secrets Manager, Integrations - AWS Secrets Manager, GCP Secret Manager, Integrations - GCP Secret Manager, Integrations - Vercel, Vercel, Integrations - Netlify, Netlify, Integrations - Railway, Railway, Azure App Service, Integrations - Azure App Service, Integrations - SendGrid Rotation, SendGrid Rotation, Fly.io, Integrations - Fly.io, CircleCI, Integrations - CircleCI, Azure Key Vault, Integrations - Azure Key Vault, GitHub, Integrations - GitHub
- [Vendor status page: https://stspg.io/m9f4qljcp5mf](https://stspg.io/m9f4qljcp5mf)
- [Company: Doppler](https://rewindex.com/company/doppler.md)

## Summary

Doppler reported a major incident delaying integration sync, webhooks and email delivery, starting at 2025-11-20 15:55 UTC and resolved at 2025-11-20 19:46 UTC; the reported duration was 3 h 50 min. A fix was implemented by 18:54 UTC, but no cause or fix details were stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-20 15:55 UTC: We are currently investigating an issue involving delays impacting integration sync, webhook and email delivery.
- **investigating** 2025-11-20 16:43 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-11-20 18:54 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-11-20 19:46 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-11-20 15:55 UTC: [Major incident: Background job delays impacting sync, webhook and email delivery](https://rewindex.com/change/i0f2bfb9ec34c28.md)


---
Canonical: https://rewindex.com/company/doppler/incidents/sj4vq0mnkl5d · Markdown: https://rewindex.com/company/doppler/incidents/sj4vq0mnkl5d.md · JSON: https://rewindex.com/api/v1/companies/doppler/incidents/sj4vq0mnkl5d · Generated 2026-10-18T11:39:04.085Z