# Doppler: Reading/writing secrets intermittently failing due to an outage at our tokenization provider

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-08 02:20 UTC · Resolved: 2021-12-08 10:20 UTC · Duration: 8.0 h
- Updates: 2 · Affected components: API (api.doppler.com), Dashboard (dashboard.doppler.com)
- [Vendor status page: https://stspg.io/ch9hyv8w96ks](https://stspg.io/ch9hyv8w96ks)
- [Company: Doppler](https://rewindex.com/company/doppler.md)

## Summary

Doppler reported a major outage causing intermittent failures reading and writing secrets in the API (api.doppler.com) and Dashboard (dashboard.doppler.com). It started at 2021-12-08 02:20 UTC and was resolved at 2021-12-08 10:20 UTC, lasting 8 h 0 min; Doppler attributed it to its tokenization provider being impacted by the AWS us-east-1 outage. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2021-12-07 22:05 UTC: We're intermittently experiencing outages with our tokenization provider, who is impacted by the AWS us-east-1 outage.
- **resolved** 2021-12-08 10:20 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2021-12-08 02:20 UTC: [Major incident: Reading/writing secrets intermittently failing due to an outage at our tokenization provider](https://rewindex.com/change/i7ea1608b08c6b7.md)


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Canonical: https://rewindex.com/company/doppler/incidents/pbwmbqvw1bsm · Markdown: https://rewindex.com/company/doppler/incidents/pbwmbqvw1bsm.md · JSON: https://rewindex.com/api/v1/companies/doppler/incidents/pbwmbqvw1bsm · Generated 2026-10-18T11:33:40.941Z