# Doppler: Unable to connect to the Doppler dashboard and API

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-12-22 16:50 UTC · Resolved: 2021-12-22 17:08 UTC · Duration: 18 min
- Updates: 3 · Affected components: API (api.doppler.com), Dashboard (dashboard.doppler.com)
- [Vendor status page: https://stspg.io/z7c3l6trcrb3](https://stspg.io/z7c3l6trcrb3)
- [Company: Doppler](https://rewindex.com/company/doppler.md)

## Summary

Doppler reported a critical outage preventing connections to its API (api.doppler.com) and Dashboard (dashboard.doppler.com), starting at 2021-12-22 16:50 UTC. A fix was implemented by 2021-12-22 16:54 UTC, and the incident was resolved at 2021-12-22 17:08 UTC; the computed duration was 17 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2021-12-22 16:50 UTC: We are currently investigating this issue.
- **monitoring** 2021-12-22 16:54 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2021-12-22 17:08 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2021-12-22 16:50 UTC: [Critical incident: Unable to connect to the Doppler dashboard and API](https://rewindex.com/change/i9f8d4e9e59e984.md)


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Canonical: https://rewindex.com/company/doppler/incidents/gzdznn7xklkm · Markdown: https://rewindex.com/company/doppler/incidents/gzdznn7xklkm.md · JSON: https://rewindex.com/api/v1/companies/doppler/incidents/gzdznn7xklkm · Generated 2026-10-18T09:44:04.611Z