# Doppler: Dashboard intermittently returning bad gateway errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-11-19 23:48 UTC · Resolved: 2021-11-20 00:58 UTC · Duration: 1.2 h
- Updates: 3 · Affected components: Dashboard (dashboard.doppler.com)
- [Vendor status page: https://stspg.io/9jzdtlpzzbh5](https://stspg.io/9jzdtlpzzbh5)
- [Company: Doppler](https://rewindex.com/company/doppler.md)

## Summary

Doppler’s Dashboard (dashboard.doppler.com) intermittently returned bad gateway errors in a major-impact incident starting 2021-11-19 23:48 UTC, resolved at 2021-11-20 00:58 UTC (1 h 9 min). API and CLI usage were unaffected. Doppler suspected connectivity between Cloudflare and its hosting provider and reported identifying and resolving the issue before monitoring the fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2021-11-19 23:48 UTC: We're currently seeing intermittent errors on dashboard.doppler.com. We believe this is a connectivity issue between Cloudflare and our hosting provider and are investigating. API and CLI usage are not affected.
- **monitoring** 2021-11-20 00:38 UTC: We believe we've identified and resolved the issue. We're currently monitoring the fix to confirm.
- **resolved** 2021-11-20 00:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2021-11-19 23:48 UTC: [Major incident: Dashboard intermittently returning bad gateway errors](https://rewindex.com/change/i61e2bbe5d9a6d9.md)


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Canonical: https://rewindex.com/company/doppler/incidents/7ff5mtz7b2sd · Markdown: https://rewindex.com/company/doppler/incidents/7ff5mtz7b2sd.md · JSON: https://rewindex.com/api/v1/companies/doppler/incidents/7ff5mtz7b2sd · Generated 2026-10-18T12:19:47.377Z