# DNSimple: Cache edge degraded performance

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-30 19:03 UTC · Resolved: 2025-12-30 20:55 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: Name Servers
- [Vendor status page: https://stspg.io/qtlcpjwrsxvx](https://stspg.io/qtlcpjwrsxvx)
- [Company: DNSimple](https://rewindex.com/company/dnsimple.md)

## Timeline of updates

- **investigating** 2025-12-30 19:03 UTC: We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.
- **monitoring** 2025-12-30 19:44 UTC: We have identified the cause as an issue with a downstream infrastructure provider. Mitigation steps have been applied to stabilize our cache edge nodes, and we are closely monitoring the system while awaiting confirmation that the provider has fully recovered.
- **resolved** 2025-12-30 20:55 UTC: Cache edge performance has been stable for some time, and we have seen no further issues. The incident is now closed.


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Canonical: https://rewindex.com/company/dnsimple/incidents/t2j2w3hmzgr0 · Markdown: https://rewindex.com/company/dnsimple/incidents/t2j2w3hmzgr0.md · JSON: https://rewindex.com/api/v1/companies/dnsimple/incidents/t2j2w3hmzgr0 · Generated 2026-10-19T23:15:26.463Z