# DNSimple: ALIAS resolution errors

> DNSimple status incident “ALIAS resolution errors” on 2016-10-21: impact none (vendor’s label), 2.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dnsimple/incidents/s1lq3dhw4d58
Last updated: 2016-10-21T19:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-10-21 17:39 UTC · Resolved: 2016-10-21 19:51 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://dnsimple.statuspage.io/incidents/s1lq3dhw4d58](https://dnsimple.statuspage.io/incidents/s1lq3dhw4d58)
- [Company: DNSimple](https://rewindex.com/company/dnsimple.md)

## Timeline of updates

- **resolved** 2016-10-21 19:51 UTC: We have been able to determine the exact cause and advise the following solution: Switching from the Heroku SSL Endpoint add-on to the new Heroku SSL offering should provide a solution. This can be done by switching to the new SSL implementation on Heroku and then removing any SSL Endpoint records on your domain and reapplying the new records either with our one-click service or by manually adding the records you need.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by DNSimple, started 2016-10-21 17:39 UTC, resolved after 2.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dnsimple/incidents/s1lq3dhw4d58
- Citation: DNSimple, “ALIAS resolution errors” (2016-10-21 17:39 UTC). Archived by Rewindex: https://rewindex.com/company/dnsimple/incidents/s1lq3dhw4d58 (CC BY 4.0).
- Markdown link: `[DNSimple: ALIAS resolution errors (2016-10-21)](https://rewindex.com/company/dnsimple/incidents/s1lq3dhw4d58)`


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Canonical: https://rewindex.com/company/dnsimple/incidents/s1lq3dhw4d58 · Markdown: https://rewindex.com/company/dnsimple/incidents/s1lq3dhw4d58.md · JSON: https://rewindex.com/api/v1/companies/dnsimple/incidents/s1lq3dhw4d58 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:35:23.321Z