# DNSimple: Intermittent network failures in San Jose region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-16 06:49 UTC · Resolved: 2025-09-16 08:04 UTC · Duration: 1.3 h
- Updates: 4 · Affected components: Name Servers
- [Vendor status page: https://stspg.io/cm0lvqvs7b5d](https://stspg.io/cm0lvqvs7b5d)
- [Company: DNSimple](https://rewindex.com/company/dnsimple.md)

## Timeline of updates

- **investigating** 2025-09-16 06:49 UTC: We are investigating intermittent network failures in San Jose region.
- **identified** 2025-09-16 07:13 UTC: We have identified the cause of the network failures, and our upstream partners are working to apply a fix. Regional records for the San Jose region won't resolve in the meantime
- **monitoring** 2025-09-16 07:28 UTC: The underlying issue has been fixed, and traffic in the region is recovering to normal levels.
- **resolved** 2025-09-16 08:04 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-09-16 06:49 UTC: [Major incident: Intermittent network failures in San Jose region](https://rewindex.com/change/ia0a5f56efc1d65.md)


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Canonical: https://rewindex.com/company/dnsimple/incidents/40t1wrlyl5wm · Markdown: https://rewindex.com/company/dnsimple/incidents/40t1wrlyl5wm.md · JSON: https://rewindex.com/api/v1/companies/dnsimple/incidents/40t1wrlyl5wm · Generated 2026-10-19T23:17:16.218Z