# Discord: Age group status mismatch across devices

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-24 02:08 UTC · Resolved: 2026-09-24 03:32 UTC · Duration: 1.4 h
- Updates: 4 · Affected components: Android, Client - Android
- [Vendor status page: https://stspg.io/4pqvfhkn61px](https://stspg.io/4pqvfhkn61px)
- [Company: Discord](https://rewindex.com/company/discord.md)

## Summary

Discord reported a major Android degradation involving mismatched age group statuses across devices: “unconfirmed” on an older mobile app but “adult” on web/desktop. It started at 2026-09-24 02:08 UTC and was resolved at 2026-09-24 03:32 UTC, lasting 1 h 23 min. Discord implemented a fix and instructed users to close and refresh the app. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-24 02:08 UTC: We’re aware of an issue where users are seeing mismatched age group statuses across devices. For example, appearing as “unconfirmed” on an older mobile app version, but "adult" on web/desktop. We’re aware of the issue and actively working on a fix.
- **identified** 2026-09-24 02:10 UTC: We’re aware of an issue where users are seeing mismatched age group statuses across devices. For example, appearing as “unconfirmed” on an older mobile app version, but "adult" on web/desktop. We’re aware of the issue and actively working on a fix.
- **monitoring** 2026-09-24 03:05 UTC: A fix has been implemented and we are monitoring results. Please close and refresh your app to get the fix for adult status.
- **resolved** 2026-09-24 03:32 UTC: This incident has been resolved. https://x.com/discord/status/2102964092189475028?s=20

## Rewindex changes for this incident

- 2026-09-24 02:08 UTC: [Major incident: Age group status mismatch across devices](https://rewindex.com/change/i8567832b3caad1.md)


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Canonical: https://rewindex.com/company/discord/incidents/t00495fymyd6 · Markdown: https://rewindex.com/company/discord/incidents/t00495fymyd6.md · JSON: https://rewindex.com/api/v1/companies/discord/incidents/t00495fymyd6 · Generated 2026-10-18T11:45:04.529Z