# Discord: Connection and Latency issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-07-12 18:15 UTC · Resolved: 2018-07-12 21:27 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://discordstatus.com/incidents/rkj7rx8f4865](https://discordstatus.com/incidents/rkj7rx8f4865)
- [Company: Discord](https://rewindex.com/company/discord.md)

## Timeline of updates

- **resolved** 2018-07-12 21:27 UTC: Discord is stable for a while now and all ancillary services have recovered. We don't anticipate a recurrence of this problem at this time (and if it does, we know how to recover it much more quickly now). The root cause is still not entirely clear. We've seen seeing a lot of Google Cloud related migrations and TCP retransmits this morning, but the bulk of the issue today was caused when our primary MongoDB got into a bad state and was failing to serve traffic effectively. We had to perform some heavy load shedding to enable it to recover and get back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/discord/incidents/rkj7rx8f4865 · Markdown: https://rewindex.com/company/discord/incidents/rkj7rx8f4865.md · JSON: https://rewindex.com/api/v1/companies/discord/incidents/rkj7rx8f4865 · Generated 2026-10-18T10:42:15.461Z