# Discord: Voice endpoint selection issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-02 23:26 UTC · Resolved: 2026-09-02 23:42 UTC · Duration: 16 min
- Updates: 3
- [Vendor status page: https://stspg.io/ys9tgzwhjxtk](https://stspg.io/ys9tgzwhjxtk)
- [Company: Discord](https://rewindex.com/company/discord.md)

## Summary

Discord reported a major voice endpoint selection outage starting 2026-09-02 23:26 UTC; calls could fail to start or get an endpoint. Discord identified an issue with its endpoint selection service and applied a mitigation, resolving the incident at 2026-09-02 23:42 UTC after 16 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-02 23:26 UTC: We are investigating problems with voice endpoint selection. Your calls may fail to start or may fail to get an endpoint.
- **identified** 2026-09-02 23:35 UTC: We've identified an issue with our endpoint selection service and are applying a mitigation now. We are seeing recovery to endpoint selection now.
- **resolved** 2026-09-02 23:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-02 23:26 UTC: [Major incident: Voice endpoint selection issues](https://rewindex.com/change/i5db471abbf8bc6.md)


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Canonical: https://rewindex.com/company/discord/incidents/h3xfmqrqhqw3 · Markdown: https://rewindex.com/company/discord/incidents/h3xfmqrqhqw3.md · JSON: https://rewindex.com/api/v1/companies/discord/incidents/h3xfmqrqhqw3 · Generated 2026-10-18T10:43:14.631Z