# Discord: Issue establishing voice call

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-16 21:32 UTC · Resolved: 2026-09-16 22:35 UTC · Duration: 1.0 h
- Updates: 4
- [Vendor status page: https://stspg.io/7qgn414rhr5z](https://stspg.io/7qgn414rhr5z)
- [Company: Discord](https://rewindex.com/company/discord.md)

## Summary

Discord reported a major outage affecting voice call establishment, starting at 2026-09-16 21:32 UTC and resolved at 2026-09-16 22:35 UTC, with a reported duration of 1 h 2 min. A fix was implemented by 2026-09-16 22:15 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-16 21:32 UTC: We are currently investigating this issue.
- **identified** 2026-09-16 21:45 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-09-16 22:15 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-16 22:35 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-16 21:32 UTC: [Major incident: Issue establishing voice call](https://rewindex.com/change/i93d0eef0885d42.md)


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Canonical: https://rewindex.com/company/discord/incidents/c9vn3xqlhzyl · Markdown: https://rewindex.com/company/discord/incidents/c9vn3xqlhzyl.md · JSON: https://rewindex.com/api/v1/companies/discord/incidents/c9vn3xqlhzyl · Generated 2026-10-18T11:45:20.172Z