# Discord: Issue / Delay in establishing call connection

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-17 18:18 UTC · Resolved: 2026-09-17 20:39 UTC · Duration: 2.4 h
- Updates: 4
- [Vendor status page: https://stspg.io/pf0pn82rjd7q](https://stspg.io/pf0pn82rjd7q)
- [Company: Discord](https://rewindex.com/company/discord.md)

## Summary

Discord reported a major incident causing issues or delays in establishing call connections from 2026-09-17 18:18 UTC to 2026-09-17 20:39 UTC, lasting 2 h 21 min. A fix was implemented by 20:17 UTC, and the incident was subsequently resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-17 18:18 UTC: We are currently investigating this issue.
- **identified** 2026-09-17 20:00 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-09-17 20:17 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-17 20:39 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-17 18:18 UTC: [Major incident: Issue / Delay in establishing call connection](https://rewindex.com/change/i218c7bac74345d.md)


---
Canonical: https://rewindex.com/company/discord/incidents/610vfhw9wjcj · Markdown: https://rewindex.com/company/discord/incidents/610vfhw9wjcj.md · JSON: https://rewindex.com/api/v1/companies/discord/incidents/610vfhw9wjcj · Generated 2026-10-18T11:45:38.332Z