# Discord: Failure to start new voice calls

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-20 02:47 UTC · Resolved: 2026-03-20 05:56 UTC · Duration: 3.2 h
- Updates: 3
- [Vendor status page: https://stspg.io/4lq25k7pwl99](https://stspg.io/4lq25k7pwl99)
- [Company: Discord](https://rewindex.com/company/discord.md)

## Summary

Discord reported a major incident preventing new voice calls from being created, from 2026-03-20 02:47 UTC to 2026-03-20 05:56 UTC, lasting 3 h 9 min. A fix was implemented by 2026-03-20 05:43 UTC, and the incident was resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-20 02:47 UTC: New voice calls are failing to be created. We are currently investigating.
- **monitoring** 2026-03-20 05:43 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-20 05:56 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-20 02:47 UTC: [Major incident: Failure to start new voice calls](https://rewindex.com/change/i73c9bf99a3cb02.md)


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Canonical: https://rewindex.com/company/discord/incidents/2vw56wyzvjqn · Markdown: https://rewindex.com/company/discord/incidents/2vw56wyzvjqn.md · JSON: https://rewindex.com/api/v1/companies/discord/incidents/2vw56wyzvjqn · Generated 2026-10-18T13:53:26.109Z