# DigitalOcean: Snapshots and Backups Failures in NYC3

> DigitalOcean status incident “Snapshots and Backups Failures in NYC3” on 2024-07-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/digitalocean/incidents/wsqv56rmx3g0
Last updated: 2024-07-03T21:36:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-03 21:36 UTC · Resolved: 2024-07-03 21:36 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/wsqv56rmx3g0](https://status.digitalocean.com/incidents/wsqv56rmx3g0)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2024-07-03 21:36 UTC: Our Engineering team identified and resolved an issue with creation of Snapshots and Backups in the NYC3 region. From 20:11 UTC to 21:04 UTC, users may have experienced errors while taking Snapshots of Droplets in NYC3. Backup creation was also failing, however, Backups will be retried automatically. Our Engineering team quickly identified the root cause of the incident to be related to capacity on internal storage clusters and were able to rebalance capacity, allowing creations to succeed. We apologize for the disruption. If you continue to experience any issues, please open a Support ticket from within your account.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by DigitalOcean, started 2024-07-03 21:36 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/digitalocean/incidents/wsqv56rmx3g0
- Citation: DigitalOcean, “Snapshots and Backups Failures in NYC3” (2024-07-03 21:36 UTC). Archived by Rewindex: https://rewindex.com/company/digitalocean/incidents/wsqv56rmx3g0 (CC BY 4.0).
- Markdown link: `[DigitalOcean: Snapshots and Backups Failures in NYC3 (2024-07-03)](https://rewindex.com/company/digitalocean/incidents/wsqv56rmx3g0)`


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Canonical: https://rewindex.com/company/digitalocean/incidents/wsqv56rmx3g0 · Markdown: https://rewindex.com/company/digitalocean/incidents/wsqv56rmx3g0.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/wsqv56rmx3g0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:31.030Z