# DigitalOcean: Error adding card details

> DigitalOcean status incident “Error adding card details” on 2025-01-07: impact minor (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/digitalocean/incidents/sn63rhp3jqfq
Last updated: 2025-01-07T14:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-07 13:24 UTC · Resolved: 2025-01-07 14:14 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/sn63rhp3jqfq](https://status.digitalocean.com/incidents/sn63rhp3jqfq)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2025-01-07 14:14 UTC: Our engineering team has resolved the issue preventing some users from adding new credit cards from the control panel. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by DigitalOcean, started 2025-01-07 13:24 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/digitalocean/incidents/sn63rhp3jqfq
- Citation: DigitalOcean, “Error adding card details” (2025-01-07 13:24 UTC). Archived by Rewindex: https://rewindex.com/company/digitalocean/incidents/sn63rhp3jqfq (CC BY 4.0).
- Markdown link: `[DigitalOcean: Error adding card details (2025-01-07)](https://rewindex.com/company/digitalocean/incidents/sn63rhp3jqfq)`


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Canonical: https://rewindex.com/company/digitalocean/incidents/sn63rhp3jqfq · Markdown: https://rewindex.com/company/digitalocean/incidents/sn63rhp3jqfq.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/sn63rhp3jqfq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:25.821Z