# DigitalOcean: App Platform URLs not resolving

> DigitalOcean status incident “App Platform URLs not resolving” on 2023-01-24: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/digitalocean/incidents/q2n6ldd5qb4m
Last updated: 2023-01-24T08:56:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-24 08:56 UTC · Resolved: 2023-01-24 08:56 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/q2n6ldd5qb4m](https://status.digitalocean.com/incidents/q2n6ldd5qb4m)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2023-01-24 08:56 UTC: Impact: minor; As of 14:10 UTC, our Engineering team has confirmed full resolution of the issue that impacted the reachability of App Platform URLs. All services should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Affected Components: Services - App Platform Regions - Global Status: resolved 2023-01-24 15:06 UTC - Our Engineering team has observed normal resolution of new App Platform URLs and are monitoring the situation closely. We will post an update as soon as the issue is fully resolved. Affected Components: Services - App Platform Regions - Global Status: monitoring 2023-01-24 14:21 UTC - As of 10:30UTC, our Engineering team is currently investigating an issue with App Platform URLs not resolving correctly for any newly deployed Apps. Existing Apps should not face any issues. At this time, users may experience inaccessibility with App Platform URLs. Unfortunately, adding custom domains currently for the impacted Apps is also affected and cannot be used as a workaround. We apologize for the inconvenience and will share an update once we have more information. Affected Components: Services - App Platform Regions - Global Status: investigating 2023-01-24 10:34 UTC - As of 08:17 UTC, our Engineering team is investigating an issue with App Platform URLs not resolving correctly for any newly deployed Apps. Existing Apps should not face any issues. At this time, users may experience inaccessibility with App Platform URLs. We apologize for the inconvenience and will share an update once we have more information. Affected Components: Services - App Platform Regions - Global Status: investigating 2023-01-24 08:56 UTC - Incident Created at: 2023-01-24 08:56 UTC Resolved at: 2023-01-24 15:06 UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by DigitalOcean, started 2023-01-24 08:56 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/digitalocean/incidents/q2n6ldd5qb4m
- Citation: DigitalOcean, “App Platform URLs not resolving” (2023-01-24 08:56 UTC). Archived by Rewindex: https://rewindex.com/company/digitalocean/incidents/q2n6ldd5qb4m (CC BY 4.0).
- Markdown link: `[DigitalOcean: App Platform URLs not resolving (2023-01-24)](https://rewindex.com/company/digitalocean/incidents/q2n6ldd5qb4m)`


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Canonical: https://rewindex.com/company/digitalocean/incidents/q2n6ldd5qb4m · Markdown: https://rewindex.com/company/digitalocean/incidents/q2n6ldd5qb4m.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/q2n6ldd5qb4m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:48:00.891Z