# DigitalOcean: Account access and Payment

> DigitalOcean status incident “Account access and Payment” on 2026-01-15: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/digitalocean/incidents/pbkc3n1l5p69
Last updated: 2026-01-15T09:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-15 07:16 UTC · Resolved: 2026-01-15 09:18 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/pbkc3n1l5p69](https://status.digitalocean.com/incidents/pbkc3n1l5p69)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2026-01-15 09:18 UTC: Our Engineering team has resolved the issue with payments failure using PayNow. Users should not see any issues with making payments via PayNow and logging into the accounts on our platform. Services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by DigitalOcean, started 2026-01-15 07:16 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/digitalocean/incidents/pbkc3n1l5p69
- Citation: DigitalOcean, “Account access and Payment” (2026-01-15 07:16 UTC). Archived by Rewindex: https://rewindex.com/company/digitalocean/incidents/pbkc3n1l5p69 (CC BY 4.0).
- Markdown link: `[DigitalOcean: Account access and Payment (2026-01-15)](https://rewindex.com/company/digitalocean/incidents/pbkc3n1l5p69)`


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Canonical: https://rewindex.com/company/digitalocean/incidents/pbkc3n1l5p69 · Markdown: https://rewindex.com/company/digitalocean/incidents/pbkc3n1l5p69.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/pbkc3n1l5p69 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:04.943Z