# DigitalOcean: New Customer Sign Ups

> DigitalOcean status incident “New Customer Sign Ups” on 2024-09-27: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/digitalocean/incidents/kl5v6k3kr8ph
Last updated: 2024-09-27T18:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-27 16:41 UTC · Resolved: 2024-09-27 18:16 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/kl5v6k3kr8ph](https://status.digitalocean.com/incidents/kl5v6k3kr8ph)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2024-09-27 18:16 UTC: As of 17:05 UTC, our Engineering team has resolved the issue affecting new account sign-ups. Users should no longer experience errors and are now able to complete the sign-up process successfully. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by DigitalOcean, started 2024-09-27 16:41 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/digitalocean/incidents/kl5v6k3kr8ph
- Citation: DigitalOcean, “New Customer Sign Ups” (2024-09-27 16:41 UTC). Archived by Rewindex: https://rewindex.com/company/digitalocean/incidents/kl5v6k3kr8ph (CC BY 4.0).
- Markdown link: `[DigitalOcean: New Customer Sign Ups (2024-09-27)](https://rewindex.com/company/digitalocean/incidents/kl5v6k3kr8ph)`


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Canonical: https://rewindex.com/company/digitalocean/incidents/kl5v6k3kr8ph · Markdown: https://rewindex.com/company/digitalocean/incidents/kl5v6k3kr8ph.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/kl5v6k3kr8ph · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:24:22.738Z