# DigitalOcean: Agent Platform Requests Returning HTTP 500 Errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-27 18:31 UTC · Resolved: 2026-07-28 15:24 UTC · Duration: 21 h
- Updates: 3 · Affected components: Agentic Inference Cloud - Agent Runtime, Agent Runtime
- [Vendor status page: https://stspg.io/54mh0lzk9733](https://stspg.io/54mh0lzk9733)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Summary

DigitalOcean’s Agent Platform requests returned HTTP 500 errors, affecting Agentic Inference Cloud - Agent Runtime and Agent Runtime, with major impact. The incident started at 2026-07-27 18:31 UTC and was resolved at 2026-07-28 15:24 UTC, lasting 20 h 52 min; DigitalOcean reported identifying the issue and implementing a fix but provided no cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-27 18:31 UTC: We are currently investigating this issue.
- **identified** 2026-07-27 19:44 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-07-28 15:24 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-27 18:31 UTC: [Major incident: Agent Platform Requests Returning HTTP 500 Errors](https://rewindex.com/change/i8e622869968295.md)


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Canonical: https://rewindex.com/company/digitalocean/incidents/fcfplv03vbwt · Markdown: https://rewindex.com/company/digitalocean/incidents/fcfplv03vbwt.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/fcfplv03vbwt · Generated 2026-10-18T10:24:12.499Z