# DigitalOcean: Customer Support Ticket Portal

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-14 14:37 UTC · Resolved: 2025-06-14 15:31 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/d6hgc4k9t4rj](https://status.digitalocean.com/incidents/d6hgc4k9t4rj)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2025-06-14 15:31 UTC: Our Engineering team has confirmed the full resolution of the issue impacting the ticket creation via the Support Portal. Customers should now be able to create tickets from within the Cloud Panel here: https://cloudsupport.digitalocean.com/ We sincerely apologize and thank you for your patience as we worked through this issue with our vendor. In case of any questions or concerns, please open a ticket with our Support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/digitalocean/incidents/d6hgc4k9t4rj · Markdown: https://rewindex.com/company/digitalocean/incidents/d6hgc4k9t4rj.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/d6hgc4k9t4rj · Generated 2026-10-18T09:58:34.455Z