# DigitalOcean: Support Contact Form

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-12-04 19:12 UTC · Resolved: 2023-12-04 20:32 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.digitalocean.com/incidents/8gycz6w7qj30](https://status.digitalocean.com/incidents/8gycz6w7qj30)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)

## Timeline of updates

- **resolved** 2023-12-04 20:32 UTC: Our Engineering team has confirmed full resolution of the issue with contact form submissions. From 14:59 - 19:27 UTC, submissions from https://www.digitalocean.com/company/contact were not being routed to our Support teams. All submissions have been routed to our teams and are being addressed. If you continue to experience problems, please reach out to our support team. Thank you for your patience throughout this incident!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/digitalocean/incidents/8gycz6w7qj30 · Markdown: https://rewindex.com/company/digitalocean/incidents/8gycz6w7qj30.md · JSON: https://rewindex.com/api/v1/companies/digitalocean/incidents/8gycz6w7qj30 · Generated 2026-10-18T11:45:27.932Z