# Dialpad: Some customers may be experiencing issues with calling

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-01 16:43 UTC · Resolved: 2025-07-01 23:37 UTC · Duration: 6.9 h
- Updates: 5 · Affected components: Meetings, Telephony Infrastructure: Outbound Calls, Telephony Infrastructure: Inbound Calls
- [Vendor status page: https://stspg.io/1f4c6j9msdfz](https://stspg.io/1f4c6j9msdfz)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **investigating** 2025-07-01 16:43 UTC: We are currently investigating this issue.
- **investigating** 2025-07-01 16:43 UTC: The incident appears to have started at 16:30 UTC (9:30am Pacific) and ended 3 minutes later. We are investigating.
- **investigating** 2025-07-01 17:53 UTC: We have not seen recurrence of the issue, but are continuing to investigate the root cause.
- **monitoring** 2025-07-01 18:40 UTC: We have identified the issue and have not seen recurrence. We will continue to monitor and root cause.
- **resolved** 2025-07-01 23:37 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/dialpad/incidents/xhzc5l7mn57y · Markdown: https://rewindex.com/company/dialpad/incidents/xhzc5l7mn57y.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/xhzc5l7mn57y · Generated 2026-10-18T13:34:50.132Z