# Dialpad: Some customers may be experiencing issues receiving inbound SMS and MMS

> Dialpad status incident “Some customers may be experiencing issues receiving inbound SMS and MMS” on 2025-03-26: impact minor (vendor’s label), 5 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dialpad/incidents/sjrwvh5fxc5b
Last updated: 2025-03-31T16:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-26 05:30 UTC · Resolved: 2025-03-31 16:32 UTC · Duration: 5 d
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/sjrwvh5fxc5b](https://status.dialpad.com/incidents/sjrwvh5fxc5b)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2025-03-31 16:32 UTC: As of 3/28/2025 at 3:30 PM PST inbound SMS and MMS from T-Mobile numbers are being correctly delivered.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dialpad, started 2025-03-26 05:30 UTC, resolved after 5 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/dialpad/incidents/sjrwvh5fxc5b
- Citation: Dialpad, “Some customers may be experiencing issues receiving inbound SMS and MMS” (2025-03-26 05:30 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/incidents/sjrwvh5fxc5b (CC BY 4.0).
- Markdown link: `[Dialpad: Some customers may be experiencing issues receiving inbound SMS and MMS (2025-03-26)](https://rewindex.com/company/dialpad/incidents/sjrwvh5fxc5b)`


---
Canonical: https://rewindex.com/company/dialpad/incidents/sjrwvh5fxc5b · Markdown: https://rewindex.com/company/dialpad/incidents/sjrwvh5fxc5b.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/sjrwvh5fxc5b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:23:07.479Z