# Dialpad: Twitter messaging disruption

> Dialpad status incident “Twitter messaging disruption” on 2023-06-13: impact minor (vendor’s label), 8 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dialpad/incidents/rw8cwv75dsb2
Last updated: 2023-06-21T03:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-13 09:29 UTC · Resolved: 2023-06-21 03:42 UTC · Duration: 8 d
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/rw8cwv75dsb2](https://status.dialpad.com/incidents/rw8cwv75dsb2)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2023-06-21 03:42 UTC: Over the past few months, Twitter has changed their apis, access plans, and rate limits used for channel integration with public and private messages for Twitter applications without notification. These changes have caused previous access methods and the delivery model for the Dialpad Twitter channel to stop functioning. To address the situation, we will be migrating our existing Twitter channel to a new Twitter channel that supports the new access apis and rate limits. The migration will require extensive changes; thus, the Dialpad Twitter channel will be offline until the updates are completed. We expect to have the new Twitter channel available in about 3 months' time. We will provide more detailed release information and channel functionality details as they become available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dialpad, started 2023-06-13 09:29 UTC, resolved after 8 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/dialpad/incidents/rw8cwv75dsb2
- Citation: Dialpad, “Twitter messaging disruption” (2023-06-13 09:29 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/incidents/rw8cwv75dsb2 (CC BY 4.0).
- Markdown link: `[Dialpad: Twitter messaging disruption (2023-06-13)](https://rewindex.com/company/dialpad/incidents/rw8cwv75dsb2)`


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Canonical: https://rewindex.com/company/dialpad/incidents/rw8cwv75dsb2 · Markdown: https://rewindex.com/company/dialpad/incidents/rw8cwv75dsb2.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/rw8cwv75dsb2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:58:54.506Z