# Dialpad: Some customers might experiencing intermittent issue with IVR Workflows

> Dialpad status incident “Some customers might experiencing intermittent issue with IVR Workflows” on 2025-05-20: impact minor (vendor’s label), 7.8 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dialpad/incidents/rgbczhk77tct
Last updated: 2025-05-21T02:01:54Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-20 18:12 UTC · Resolved: 2025-05-21 02:01 UTC · Duration: 7.8 h
- Updates: 2 · Affected components: Omnichannel
- [Vendor status page: https://stspg.io/48s2tsvxmhgx](https://stspg.io/48s2tsvxmhgx)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **monitoring** 2025-05-20 18:12 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-05-21 02:01 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dialpad, started 2025-05-20 18:12 UTC, resolved after 7.8 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dialpad/incidents/rgbczhk77tct
- Citation: Dialpad, “Some customers might experiencing intermittent issue with IVR Workflows” (2025-05-20 18:12 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/incidents/rgbczhk77tct (CC BY 4.0).
- Markdown link: `[Dialpad: Some customers might experiencing intermittent issue with IVR Workflows (2025-05-20)](https://rewindex.com/company/dialpad/incidents/rgbczhk77tct)`


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Canonical: https://rewindex.com/company/dialpad/incidents/rgbczhk77tct · Markdown: https://rewindex.com/company/dialpad/incidents/rgbczhk77tct.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/rgbczhk77tct · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:17.787Z