# Dialpad: Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-04 15:11 UTC · Resolved: 2026-05-04 18:17 UTC · Duration: 3.1 h
- Updates: 6 · Affected components: Integrations
- [Vendor status page: https://stspg.io/lk9bp0c8mh6b](https://stspg.io/lk9bp0c8mh6b)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **investigating** 2026-05-04 15:11 UTC: We are currently investigating this issue.
- **identified** 2026-05-04 15:19 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-05-04 16:28 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-05-04 17:29 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-05-04 17:39 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-04 18:17 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dialpad/incidents/qfqx0phjqwsp · Markdown: https://rewindex.com/company/dialpad/incidents/qfqx0phjqwsp.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/qfqx0phjqwsp · Generated 2026-10-18T13:33:48.405Z