# Dialpad: Issues with calls to department numbers not ringing operators

> Dialpad status incident “Issues with calls to department numbers not ringing operators” on 2016-04-26: impact none (vendor’s label), 16 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dialpad/incidents/kjsd709p1xyb
Last updated: 2016-04-26T16:41:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-04-26 16:25 UTC · Resolved: 2016-04-26 16:41 UTC · Duration: 16 min
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/kjsd709p1xyb](https://status.dialpad.com/incidents/kjsd709p1xyb)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2016-04-26 16:41 UTC: All department calls are now properly ringing operators. The issue was isolated to a couple of machines and has been fixed. Up to 15% of Dialpad-Dialpad calls (including department calls to operators) may have been affected. during that period.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dialpad, started 2016-04-26 16:25 UTC, resolved after 16 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/dialpad/incidents/kjsd709p1xyb
- Citation: Dialpad, “Issues with calls to department numbers not ringing operators” (2016-04-26 16:25 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/incidents/kjsd709p1xyb (CC BY 4.0).
- Markdown link: `[Dialpad: Issues with calls to department numbers not ringing operators (2016-04-26)](https://rewindex.com/company/dialpad/incidents/kjsd709p1xyb)`


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Canonical: https://rewindex.com/company/dialpad/incidents/kjsd709p1xyb · Markdown: https://rewindex.com/company/dialpad/incidents/kjsd709p1xyb.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/kjsd709p1xyb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:56:55.980Z