# Dialpad: Issues answering calls on Google Chrome and MS Edge using the external notification

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-11 21:13 UTC · Resolved: 2025-04-14 18:36 UTC · Duration: 3 d
- Updates: 3 · Affected components: Application
- [Vendor status page: https://stspg.io/hfjvgjlbd8s3](https://stspg.io/hfjvgjlbd8s3)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **identified** 2025-04-11 21:13 UTC: We've identified the issue. Workaround is to use the notification pop up within the dialpad.com browser tab
- **monitoring** 2025-04-12 01:13 UTC: A fix has been pushed to production and we're currently monitoring
- **resolved** 2025-04-14 18:36 UTC: No issues were found and the incident is resolved


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Canonical: https://rewindex.com/company/dialpad/incidents/gn1snr3kn5sw · Markdown: https://rewindex.com/company/dialpad/incidents/gn1snr3kn5sw.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/gn1snr3kn5sw · Generated 2026-10-18T11:44:24.921Z