# Dialpad: Service degradation affecting some IVR Customers

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-23 17:20 UTC · Resolved: 2026-09-23 18:06 UTC · Duration: 45 min
- Updates: 2 · Affected components: Omnichannel
- [Vendor status page: https://stspg.io/ysvfn66vhlcc](https://stspg.io/ysvfn66vhlcc)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **monitoring** 2026-09-23 17:20 UTC: Service degradation affecting some IVR Customers
- **resolved** 2026-09-23 18:06 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dialpad/incidents/dlppz9c3d57y · Markdown: https://rewindex.com/company/dialpad/incidents/dlppz9c3d57y.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/dlppz9c3d57y · Generated 2026-10-19T23:35:14.544Z