# Dialpad: Some customers in the US and Canada may be experience issues with delays in message delivery

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-11 20:55 UTC · Resolved: 2026-06-11 23:42 UTC · Duration: 2.8 h
- Updates: 4 · Affected components: Carrier Networks: Messaging
- [Vendor status page: https://stspg.io/fxxxlb3v01qj](https://stspg.io/fxxxlb3v01qj)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **investigating** 2026-06-11 20:55 UTC: We are currently investigating this issue.
- **identified** 2026-06-11 21:01 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-06-11 21:40 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-06-11 23:42 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dialpad/incidents/bfby5dcdv2x2 · Markdown: https://rewindex.com/company/dialpad/incidents/bfby5dcdv2x2.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/bfby5dcdv2x2 · Generated 2026-10-18T11:26:10.247Z