# Dialpad: Calls impacted by network hardware issue in Chicago data center

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-12-18 20:30 UTC · Resolved: 2023-12-18 23:11 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/bdqkmc96drp5](https://status.dialpad.com/incidents/bdqkmc96drp5)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2023-12-18 23:11 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dialpad/incidents/bdqkmc96drp5 · Markdown: https://rewindex.com/company/dialpad/incidents/bdqkmc96drp5.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/bdqkmc96drp5 · Generated 2026-10-18T11:28:34.026Z