# Dialpad: Some customers may be experiencing issues with Omnichannel

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-01-02 17:43 UTC · Resolved: 2025-01-02 19:11 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/81tgvv2h96p0](https://status.dialpad.com/incidents/81tgvv2h96p0)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2025-01-02 19:11 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dialpad/incidents/81tgvv2h96p0 · Markdown: https://rewindex.com/company/dialpad/incidents/81tgvv2h96p0.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/81tgvv2h96p0 · Generated 2026-10-18T09:41:24.903Z