# Dialpad: Contact Center issues affecting calls stuck in queue and not routing to available agents.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-07-30 22:38 UTC · Resolved: 2021-07-31 04:40 UTC · Duration: 6.0 h
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/6fd239927whn](https://status.dialpad.com/incidents/6fd239927whn)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2021-07-31 04:40 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dialpad/incidents/6fd239927whn · Markdown: https://rewindex.com/company/dialpad/incidents/6fd239927whn.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/6fd239927whn · Generated 2026-10-18T11:34:30.059Z