# Dialpad: Issue with inbound toll-free call routing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-03-25 18:06 UTC · Resolved: 2024-03-25 22:07 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.dialpad.com/incidents/4w2x38h5jhs9](https://status.dialpad.com/incidents/4w2x38h5jhs9)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2024-03-25 22:07 UTC: This incident appears to have been resolved for the majority of customer calls as of Mar 25th 12:30pm PDT (19:30 UTC).

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dialpad/incidents/4w2x38h5jhs9 · Markdown: https://rewindex.com/company/dialpad/incidents/4w2x38h5jhs9.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/4w2x38h5jhs9 · Generated 2026-10-18T11:36:12.791Z