# Dialpad: Some customers may be experiencing issues with Dialpad Ai

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-30 18:16 UTC · Resolved: 2025-06-30 21:49 UTC · Duration: 3.5 h
- Updates: 4 · Affected components: Dialpad Ai
- [Vendor status page: https://stspg.io/pxsr2g7z6fnm](https://stspg.io/pxsr2g7z6fnm)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **investigating** 2025-06-30 18:16 UTC: We are currently investigating this issue.
- **identified** 2025-06-30 18:22 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-06-30 21:36 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-06-30 21:49 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dialpad/incidents/3smtbv6rlg5g · Markdown: https://rewindex.com/company/dialpad/incidents/3smtbv6rlg5g.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/3smtbv6rlg5g · Generated 2026-10-18T10:35:12.117Z