# Dialpad: Some customers may be experiencing sporadic issues with placing or receiving calls

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-12 14:47 UTC · Resolved: 2026-02-12 15:52 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Telephony Infrastructure: Outbound Calls, Telephony Infrastructure: Inbound Calls
- [Vendor status page: https://stspg.io/kw5ks290w0y4](https://stspg.io/kw5ks290w0y4)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **investigating** 2026-02-12 14:47 UTC: We are currently investigating this issue.
- **monitoring** 2026-02-12 14:56 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-02-12 15:52 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dialpad/incidents/3rwjh6qyw5hm · Markdown: https://rewindex.com/company/dialpad/incidents/3rwjh6qyw5hm.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/3rwjh6qyw5hm · Generated 2026-10-18T10:41:53.164Z