# Dialpad: Some customers may be experiencing issues with IVR routing

> Dialpad status incident “Some customers may be experiencing issues with IVR routing” on 2025-07-22: impact minor (vendor’s label), -20827 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dialpad/incidents/1k4pyz4jqj3l
Last updated: 2025-07-22T02:07:13Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-22 02:07 UTC · Resolved: 2025-07-07 15:00 UTC · Duration: -20827 min
- Updates: 1
- [Vendor status page: https://stspg.io/gd26kl9mzldn](https://stspg.io/gd26kl9mzldn)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **resolved** 2025-07-07 15:00 UTC: We are currently investigating this issue.

## Cite this

Status incident (vendor impact label: minor) posted by Dialpad, started 2025-07-22 02:07 UTC, resolved after -20827 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/dialpad/incidents/1k4pyz4jqj3l
- Citation: Dialpad, “Some customers may be experiencing issues with IVR routing” (2025-07-22 02:07 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/incidents/1k4pyz4jqj3l (CC BY 4.0).
- Markdown link: `[Dialpad: Some customers may be experiencing issues with IVR routing (2025-07-22)](https://rewindex.com/company/dialpad/incidents/1k4pyz4jqj3l)`


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Canonical: https://rewindex.com/company/dialpad/incidents/1k4pyz4jqj3l · Markdown: https://rewindex.com/company/dialpad/incidents/1k4pyz4jqj3l.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/1k4pyz4jqj3l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:24:54.626Z