# Dialpad: Some customers may be experiencing issues receiving inbound SMS messages

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-08 22:43 UTC · Resolved: 2026-06-09 01:53 UTC · Duration: 3.2 h
- Updates: 3 · Affected components: Messaging
- [Vendor status page: https://stspg.io/ghryv64kn1gp](https://stspg.io/ghryv64kn1gp)
- [Company: Dialpad](https://rewindex.com/company/dialpad.md)

## Timeline of updates

- **investigating** 2026-06-08 22:43 UTC: We are currently investigating the issue.
- **monitoring** 2026-06-09 01:02 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-06-09 01:53 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dialpad/incidents/0ztcqdk1yp6y · Markdown: https://rewindex.com/company/dialpad/incidents/0ztcqdk1yp6y.md · JSON: https://rewindex.com/api/v1/companies/dialpad/incidents/0ztcqdk1yp6y · Generated 2026-10-18T13:39:48.941Z