# Dialpad in February 2025: incidents, uptime and changes

> Dialpad in February 2025: 7 incidents on its status page (2 major or critical), 99.74% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2025/02
Last updated: 2025-03-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 5
- Uptime (vendor-reported): 99.74% free of major/critical incidents, 92.48% free of any incident; outage time 1 h 43 min, incident time 2.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2025](https://rewindex.com/company/dialpad/2025/01.md) · Next: [March 2025](https://rewindex.com/company/dialpad/2025/03.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers may be experiencing issues with inbound calls in France](https://rewindex.com/company/dialpad/incidents/hs1f2709hlx0.md) | major | 2025-02-06 14:42 UTC | 2025-02-06 15:54 UTC | 1.2 h | resolved |
| [Some customers may be experiencing issues with Digital Channels](https://rewindex.com/company/dialpad/incidents/404qwsn2xgqg.md) | major | 2025-02-16 06:07 UTC | 2025-02-16 06:38 UTC | 31 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers may be experiencing issues with messaging media (MMS)](https://rewindex.com/company/dialpad/incidents/7nrx79y7jgrq.md) | minor | 2025-02-04 23:58 UTC | 2025-02-05 17:36 UTC | 18 h | resolved |
| [Some customers may be experiencing issues with Digital Engagement](https://rewindex.com/company/dialpad/incidents/lt1x9jm47n5t.md) | minor | 2025-02-05 08:11 UTC | 2025-02-05 15:21 UTC | 7.2 h | resolved |
| [Some customers may be experiencing issues with inbound calls in France](https://rewindex.com/company/dialpad/incidents/hs1f2709hlx0.md) | major | 2025-02-06 14:42 UTC | 2025-02-06 15:54 UTC | 1.2 h | resolved |
| [Some customers may be experiencing issues with calls in southern Asia](https://rewindex.com/company/dialpad/incidents/lmtbhkd1sz5r.md) | minor | 2025-02-07 08:03 UTC | 2025-02-07 10:46 UTC | 2.7 h | resolved |
| [Some customers may be experiencing issues receiving emails](https://rewindex.com/company/dialpad/incidents/wqf2b8c3s97r.md) | minor | 2025-02-09 17:13 UTC | 2025-02-09 19:59 UTC | 2.8 h | resolved |
| [Some customers may be experiencing issues with Digital Channels](https://rewindex.com/company/dialpad/incidents/404qwsn2xgqg.md) | major | 2025-02-16 06:07 UTC | 2025-02-16 06:38 UTC | 31 min | resolved |
| [Some customers may be experiencing issues with Call Journey](https://rewindex.com/company/dialpad/incidents/s8xwbwwqrq24.md) | minor | 2025-02-27 21:21 UTC | 2025-02-28 23:03 UTC | 26 h | resolved |

## Cite this

Dialpad posted 7 status incidents in February 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2025/02
- Citation: Dialpad, “Dialpad in February 2025” (2025-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2025/02 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in February 2025 (2025-02-01)](https://rewindex.com/company/dialpad/2025/02)`


---
Canonical: https://rewindex.com/company/dialpad/2025/02 · Markdown: https://rewindex.com/company/dialpad/2025/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:32.595Z