# Dialpad in January 2025: incidents, uptime and changes

> Dialpad in January 2025: 3 incidents on its status page (1 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2025/01
Last updated: 2025-02-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.80% free of major/critical incidents, 99.06% free of any incident; outage time 1 h 28 min, incident time 6 h 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2024](https://rewindex.com/company/dialpad/2024/12.md) · Next: [February 2025](https://rewindex.com/company/dialpad/2025/02.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers may be experiencing issues with Omnichannel](https://rewindex.com/company/dialpad/incidents/81tgvv2h96p0.md) | major | 2025-01-02 17:43 UTC | 2025-01-02 19:11 UTC | 1.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers may be experiencing issues with Omnichannel](https://rewindex.com/company/dialpad/incidents/81tgvv2h96p0.md) | major | 2025-01-02 17:43 UTC | 2025-01-02 19:11 UTC | 1.5 h | resolved |
| [Some customers may be experiencing issues with delayed voice transcription](https://rewindex.com/company/dialpad/incidents/wz2qbhdy09gd.md) | minor | 2025-01-09 22:56 UTC | 2025-01-10 02:17 UTC | 3.4 h | resolved |
| [Some customers may be experiencing issues with voicemail transcription](https://rewindex.com/company/dialpad/incidents/t2870543qd63.md) | minor | 2025-01-13 23:34 UTC | 2025-01-14 01:41 UTC | 2.1 h | resolved |

## Cite this

Dialpad posted 3 status incidents in January 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2025/01
- Citation: Dialpad, “Dialpad in January 2025” (2025-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2025/01 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in January 2025 (2025-01-01)](https://rewindex.com/company/dialpad/2025/01)`


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Canonical: https://rewindex.com/company/dialpad/2025/01 · Markdown: https://rewindex.com/company/dialpad/2025/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:10:12.570Z