# Dialpad in December 2024: incidents, uptime and changes

> Dialpad in December 2024: 7 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2024/12
Last updated: 2025-01-01T00:00:00Z

- Incidents posted: 7 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 7
- Uptime (vendor-reported): 100% free of major/critical incidents, 96.91% free of any incident; outage time 0 min, incident time 22 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2024](https://rewindex.com/company/dialpad/2024/11.md) · Next: [January 2025](https://rewindex.com/company/dialpad/2025/01.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some US inbound toll-free calls have no inbound audio and DTMF may not work](https://rewindex.com/company/dialpad/incidents/13vk8gdq33yb.md) | minor | 2024-12-02 19:36 UTC | 2024-12-02 22:08 UTC | 2.5 h | resolved |
| [Potential service degradation](https://rewindex.com/company/dialpad/incidents/thbcq0gsjvpw.md) | minor | 2024-12-05 00:48 UTC | 2024-12-05 02:26 UTC | 1.6 h | resolved |
| [UK Inbound SMS Degradation](https://rewindex.com/company/dialpad/incidents/zy33v95mzlcg.md) | minor | 2024-12-06 18:15 UTC | 2024-12-06 19:44 UTC | 1.5 h | resolved |
| [Some customers may be experiencing issues with Dialpad Analytics](https://rewindex.com/company/dialpad/incidents/wttdcth16ck8.md) | minor | 2024-12-09 18:33 UTC | 2024-12-09 20:26 UTC | 1.9 h | resolved |
| [Some customers may be experiencing degraded performance with the Dialpad website or applications.](https://rewindex.com/company/dialpad/incidents/fdh7t8pjbh16.md) | minor | 2024-12-10 20:07 UTC | 2024-12-11 02:02 UTC | 5.9 h | resolved |
| [Some customers may be experiencing issues with WhatsApp messaging via Omnichannel](https://rewindex.com/company/dialpad/incidents/64b602v2vfh7.md) | minor | 2024-12-11 18:39 UTC | 2024-12-12 00:55 UTC | 6.3 h | resolved |
| [Some customers may be experiencing degraded performance with Ai Agent](https://rewindex.com/company/dialpad/incidents/v7vw2kgvyjl5.md) | minor | 2024-12-12 00:06 UTC | 2024-12-12 04:07 UTC | 4.0 h | resolved |

## Cite this

Dialpad posted 7 status incidents in December 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2024/12
- Citation: Dialpad, “Dialpad in December 2024” (2024-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2024/12 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in December 2024 (2024-12-01)](https://rewindex.com/company/dialpad/2024/12)`


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Canonical: https://rewindex.com/company/dialpad/2024/12 · Markdown: https://rewindex.com/company/dialpad/2024/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:36.729Z