# Dialpad in April 2023: incidents, uptime and changes

> Dialpad in April 2023: 6 incidents on its status page (2 major or critical), 99.64% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2023/04
Last updated: 2023-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 4
- Uptime (vendor-reported): 99.64% free of major/critical incidents, 98.55% free of any incident; outage time 2 h 33 min, incident time 10 h 23 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/dialpad/2023/03.md) · Next: [May 2023](https://rewindex.com/company/dialpad/2023/05.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to access Dialpad app](https://rewindex.com/company/dialpad/incidents/qz89gmm294h8.md) | critical | 2023-04-07 14:34 UTC | 2023-04-07 15:28 UTC | 54 min | resolved |
| [Microsoft Login Errors](https://rewindex.com/company/dialpad/incidents/pc25yxbhhltk.md) | major | 2023-04-17 00:25 UTC | 2023-04-17 02:04 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded performance](https://rewindex.com/company/dialpad/incidents/ch68wkvwdh53.md) | minor | 2023-04-04 19:09 UTC | 2023-04-04 20:02 UTC | 53 min | resolved |
| [Degraded performance and delays](https://rewindex.com/company/dialpad/incidents/vv1t8xzryhwm.md) | minor | 2023-04-04 20:53 UTC | 2023-04-04 22:08 UTC | 1.3 h | resolved |
| [Unable to access Dialpad app](https://rewindex.com/company/dialpad/incidents/qz89gmm294h8.md) | critical | 2023-04-07 14:34 UTC | 2023-04-07 15:28 UTC | 54 min | resolved |
| [Microsoft Login Errors](https://rewindex.com/company/dialpad/incidents/pc25yxbhhltk.md) | major | 2023-04-17 00:25 UTC | 2023-04-17 02:04 UTC | 1.6 h | resolved |
| [Degraded performance](https://rewindex.com/company/dialpad/incidents/dl9dvk3tfpxm.md) | minor | 2023-04-17 17:40 UTC | 2023-04-17 18:53 UTC | 1.2 h | resolved |
| [Partial outage for inbound calls to Brazil Toll-free numbers](https://rewindex.com/company/dialpad/incidents/c2s3kjbwtf08.md) | minor | 2023-04-26 13:06 UTC | 2023-04-26 17:35 UTC | 4.5 h | resolved |

## Cite this

Dialpad posted 6 status incidents in April 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2023/04
- Citation: Dialpad, “Dialpad in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2023/04 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in April 2023 (2023-04-01)](https://rewindex.com/company/dialpad/2023/04)`


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Canonical: https://rewindex.com/company/dialpad/2023/04 · Markdown: https://rewindex.com/company/dialpad/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:52:49.616Z